Legal · Version 1.0 · Effective 28 July 2026View buyer protection
Buyer policy
The standing set of rights, eligibility, and responsibilities that applies to every buyer on Cansly. Buyer protection aims to keep each order safe; this policy records the rules.
1. You are responsible for the accuracy of account, contact, and delivery details you provide at checkout.
2. Verification-locked country details require a support request to change after they are confirmed.
3. Delivered products are your responsibility once marked delivered; keep them and do not share activation codes before use.
4. Eligible issues must be raised within the captured protection window recorded on your order.
5. Raising a dispute should be scoped to genuine faults; repeated or abusive disputes may be limited.
6. Wallet balances are non-refundable back to the original payment method, per the refund policy.
How a purchase is protected
Buyer protection explains the delivery, dispute, and refund process that applies to each order.
Related: Refund policy · Terms of service · Privacy policy